Prism Stream Pro
Contact us
Three addresses, depending on what you need. We reply in French and in English.
Technical support
A playback, playlist or sign-in problem. Tell us which device you use and, if you can, attach a screenshot.
support@prismstreamstudio.comWithin 48 working hoursPremium: 24 hours
General enquiries
Subscription, billing, feature suggestions, partnerships or press enquiries.
contact@prismstreamstudio.comWithin 72 working hours
Personal data
Access, rectification, erasure or portability of your data, and account deletion, under the GDPR.
privacy@prismstreamstudio.comOne month at the most
The times shown are commitments in working days. A subscription taken out from the Android application is billed by Google Play: cancel it from the Play Store. From Windows or from this site, payment is handled by Stripe on behalf of Prism Stream Studio — no payment goes through the Microsoft Store. For those subscriptions, write to us.